Support

Support

Find quick and easy answers to your questions and get support through various channels.

Help Center

Our comprehensive Help Center offers you a variety of guides and FAQs for quick solutions.

Go to Help Center
Community Discord Average Response Time: < 2 Hours

Join our vibrant Discord community and interact directly with other customers and Minecraft enthusiasts.

Go to Discord
Chat Average Response Time: < 6 Hours

Use our chat for assistance from one of our support staff, who are happy to help you with any questions or problems.

Start Chat
Email Average Response Time: 1-2 Days

Contact us via email for detailed inquiries and receive a thorough response from our support team.

Write Email

Please note that the response time is an average. During peak times or on weekends and holidays, as well as at night, the actual response time may be longer. We strive to respond to you as quickly as possible regardless of the channel.